IT Specialist

SoftInWay Inc. is recruiting an innovative IT Specialist (former military background preferred). This individual will help with company IT-related aspects accounting for cybersecurity best practices.

Essential Duties and Responsibilities:

  • Overseeing software, mainframes, VPNs, routers, and other physical hardware and regular maintenance making sure all firmware and software packages are up to date.
  • Manage network servers and technology tools.
  • Provide general IT support to SoftInWay’s staff and, when needed, diagnose and troubleshoot computer and network issues.
  • Install and update company software and hardware as needed.
  • Provide orientation and guidance to users on how to operate new software and computer equipment.
  • Help with onboarding and offboarding of employees, including installation of all new technology for the company or new hires (e.g., computer operating systems, software programs, and applications).
  • Implement and maintain an asset management system through data entry, keeping it up to date for all assets and services through their life cycle.
  • Work with vendors and staff to complete a variety of IT security implementation and maintenance tasks.
  • Ensure data backup and recovery processes are in place.
  • Stay updated with the latest industry trends and technologies.

Required Skill Set:

  • College-level coursework in computer science, information technology, or related field
  • Proven experience as an IT Specialist or similar role.
  • Strong knowledge of IT systems, networks, and hardware.
  • Proven experience with various operating systems and databases.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Proven experience in setting up MS Azure, MS Office 365, AWS, and Active Directory accounting for cybersecurity standards
  • Experience working in NIST SP 800-53 or NIST SP 800-171 compliant network environments

The Following Skills are a Plus:

  • Cyber security certification and/or training
  • Experience managing IT projects from the planning phase to the implementation

Experience:

  • Former Military
  • IT support in cyber security compliant environments: 3 years

 

AO/EE Employer

Job Type: Full-Time

Work on-site in Burlington, MA

Job Type:  Contract to Permanent

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